Assessment Process

Best Companies Group conducts a simple yet thorough company assessment.  The assessment is a two-part process designed to gather detailed data about each participating organization. In part one, the employer completes a questionnaire and in part two, employees of the organization complete an employee survey.

The collected information from the two instruments will be combined to produce a detailed set of data enabling the analysts to determine the strengths and opportunities of the participating organizations.  The workplaces are ranked based on this data and then the Employer Benchmark Summary is sent to each participating company.

Part I – Employer Benefits & Policies Questionnaire (click for sampleREVISED FOR 2018!

Each company must complete the Employer Benefits & Policies Questionnaire (employer questionnaire also known as the EQ). The employer questionnaire is where important information is captured about company policies, practices and demographics. This portion of the assessment is sent out shortly after the registration deadline and is due before the employee surveys (Part II) are sent. Please refer to the Timeline for more information.

The employer questionnaire is sent to the primary contact electronically and is completed and submitted online to aid in the functionality and ease of the surveying process.

Part II – Employee Engagement & Satisfaction Survey (click for sample) Revised Age Demographic for 2018

The Employee Engagement & Satisfaction Survey (employee survey) consists of approximately 78 statements that employees respond to on a five point agreement scale. The survey also includes 2 open-ended questions and 7 demographic questions.  Note:  Job role and department on the demographic questions will differ for Healthcare Provider, Healthcare Insurer and Healthcare Supplier (Sample above represents Healthcare Supplier survey. Please visit the Survey & Report Samples page for Provider and Insurer survey samples.) 

The results are analyzed and categorized according to 8 Core Focus Areas:

1. Leadership and Planning
2. Corporate Culture and Communications
3. Role Satisfaction
4. Work Environment
5. Relationship with Supervisor
6. Training, Development and Resources
7. Pay and Benefits
8. Overall Engagement

Survey Process

Online or Traditional Paper? Best Companies Group conducts the majority of the employee surveys online. However, paper-based surveys are available at an additional cost for organizations who do not have email addresses for at least 70% of their employees.

For the online survey, companies will be asked to submit a list of all eligible employee email addresses via an upload portal. Best Companies Group will perform the random selection for online companies having over 250 employees. Each employee will receive a unique Web-link via the submitted email to complete the survey. If some employees (up to 30%) do not have company email addresses, Best Companies Group can provide them with access codes to take the survey online. Please click for more information on Access Codes.

Please see our Statement of Confidentiality regarding the security of this sensitive data. All employee data is submitted anonymously.

Number of employees being surveyed

Best Companies Group will survey up to 400 randomly selected employees in an organization. The chart below lists how many employees will be surveyed.

We encourage all organizations to use the free online survey process. However, if online surveys will not work for your organization, we offer a traditional paper based survey option. The chart below lists the fees for the paper survey evaluation process.

Number of Employees
# Employees Surveyed
Paper Fee (1)
25 - 99 All
FREE $395
100 - 199
200 - 499
Up to 250 (2)
500 - 2499
350 (2)
2500 +
400 (2)

(1) A nominal non-refundable paper fee to cover the cost of printing, processing and shipping the paper surveys.
(2) Employees are randomly selected. Best Companies Group offers the option to survey more employees than the random sample calculated in the above chart, and/or include additional employees in the survey process who work in locations outside of the program area. Please contact Best Companies Group for details and pricing.


The two data sets are combined and analyzed to determine the rankings. All participating organizations will receive an Employer Benchmark Summary as part of the no-fee process. The Employee Feedback Report is available for purchase to gain more in-depth insight. To learn more about the reports please visit Report Options.

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